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Case Worker

Case Worker – Full Time

Kelowna Gospel Mission (KGM) is a faith-based non-profit organization committed to feeding the hungry, sheltering the homeless, and helping the hurting. KGM ministers to the whole person, spirit, soul, and body by sharing Jesus with a servant’s heart. Our services include outreach, case management, emergency shelters, dental clinic, thrift store, and supportive housing. To learn more, check out our website at
We are looking for a Caseworker that is a dedicated and compassionate professional who plays a pivotal role in providing extensive support to individuals facing homelessness. This role encompasses conducting client assessments, crafting individualized service plans, and coordinating vital resources to assist clients on their journey toward stability. In addition, the Caseworker actively contributes to our mission of helping individuals transition out of homelessness.
The schedule for this position is full-time Monday – Friday
Key Responsibilities
  • Collaborate with residents to develop and implement individualized plans outlining strategies and steps to address identified needs where they are at;
  • Conduct biopsychosocial-spiritual client assessments to identify immediate needs, long-term goals, and barriers to housing stability;
  • Promote a client-centered strengths-based approach, empowering individuals to make informed decisions about their lives and assisting them in setting and achieving their goals
  • Generate regular reports on client progress, program outcomes, and resource utilization for internal and external purposes.
  • Work inter-collegially with the Residential Support Worker Team, as well as the Outreach Team where appropriate, to support effective client-centered best practices;
  • Advocate for the rights and well-being of individuals experiencing homelessness within the community;
  • Perform other related duties as required.
Position Requirements
  • Completion of a college or university program in social work, psychology, or other social science or health-related discipline
  • Previous experience in casework or social services is an asset
  • Proficient in Microsoft Office Suite, including Word, Excel, Teams, and other relevant platforms, for efficient documentation, data analysis, and collaboration.
  • Experience in a Shelter or related context, working with individuals experiencing homelessness, addiction, and mental health challenges.
  • Demonstrate strong communication and interpersonal skills, including active listening, and conflict resolution, to foster effective collaboration within the team and with residents
Join us in making a tangible difference and becoming part of a team that’s dedicated to transforming lives and fostering positive change in our community


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