Position Summary 

Kelowna Gospel Mission (KGM) is a faith-based non-profit organization committed to feeding the hungry, sheltering the homeless, and helping the hurting. KGM ministers to the whole person, spirit, soul, and body by sharing Jesus with a servant’s heart. Our services include outreach, case management, emergency shelters, dental clinic, thrift store, and supportive housing. To learn more, check out our website at www.kelownagospelmission.ca

KGM is searching for a Operations Coordinator – Truck Driver to join our rapidly growing team. The successful candidate will support donor relations through relationship and trust building, providing excellent guest services experiences.

Key Responsibilities

• Working as a driver on a 1-ton cube truck for the purpose of picking up and delivering goods;
• Be personable and able to relate to donors and show genuine interest in donors’ interests. Provide excellent in person and phone guest experience;
• Respond to inquiries and requests from donors, clients, guests, and community partners in a knowledgeable and professional manner. Provide problem-solving solutions when necessary.
• Collect donations from residential, individual, and/or commercial and donor homes and facilities
• Maintain accurate inventory and are tagged appropriately for check out;
• Continue to seek out and enhance the relationship between the organization and the donors
• Following itinerary, keeping track of paperwork and managing inventories
• Deposit cash safely at KGM’s head office to the Finance Department
• Answer On-Site Donations door to receive donations from guests, assisting guests with moving/unloading product when necessary;
• Responsible for pickup and delivery of donations and warehouse operations;
• Provide volunteers with support and a safe environment while ensuring they can work effectively;
• Model KGM values of Compassion, Integrity, Respect, Grace-led, & Transformation;
• Maintain an excellent relationship with all residents, volunteers, and employees by building bridges of friendship wherever possible while being observant of the Policy and Procedures of KGM;
• Perform other related duties as required.

Position Requirements

• Ability to operate a box truck/van with a clean driver’s abstract
• Minimum of one year of retail and customer service experience
• Must be able to lift 150 lbs assisted and up to 50 lbs regularly
• Provide outstanding internal and external guest experience including excellent listening skills, diplomacy, and sensitivity
• High degree of comfort in a fast-paced environment, ability to multi-task and prioritize coupled with excellent judgement and conflict resolution skills;
• Working knowledge of Microsoft Office Suite products
• Exhibits cultural sensitivity and competence in a dynamic culturally diverse team
• This position is dependent on a Criminal Records Check (Vulnerable Sector)
• This is a full time position working Monday through Friday from 8:30 am to 5 pm
• The starting wage for this position is 23.26 per hour

This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you!